FAQs

Absolutely. Every Airley product is independently tested and certified to STANDARD 100 by OEKO-TEX®. That means they’re free from harmful chemicals and safe for you, your family, and your home. Because when it comes to your health, we don’t cut corners.

We stand behind everything we make. Every Airley product comes with a one-year warranty covering materials and craftsmanship. If you’re not completely happy, just send us a note at gday@airley.com within 60 days and we’ll work with you to make it right.With proper care, our products are designed to perform beautifully for years to come.

You’ll find it clearly listed in two places:

• On the sewn-in care label
• On the original packaging

Still not sure? Reach out - we’re happy to help.

Every Airley product is put through rigorous in-house testing at our Melbourne lab - where we’ve been setting the standard for over 30 years. Specifically, we test for waterproofness and shrinkage, ensuring your Airley products perform for years to come. Our fabrics are tested to withstand at least 100 hot washes and tumble dries. Our products are also independently tested for durability, comfort, and lasting performance.

GSM stands for grams per square metre - it measures the weight and density of the filling inside your quilt.

• Higher GSM = heavier, warmer (ideal for winter)
• Lower GSM = lighter, cooler (perfect for summer)

We generally recommend:

• 350 GSM for all-season comfort
• 500 GSM for those colder winter nights

Other factors like the type of filling also play a role, but GSM is a good guide when choosing your perfect quilt.

Australian wool is naturally breathable, thermoregulating, and renewable. It keeps you warm in winter and cool in summer by absorbing moisture and letting it evaporate into the air. Plus, it’s odour, stain, and dust resistant - naturally. Grown by Australia's 70+ million sheep and crafted to Australian standards, it’s a true everyday luxury.

Alpaca fleece is one of nature’s best fibers for sleep. It’s softer than sheep wool, lighter in weight, and around 30% warmer. It’s also breathable, hypoallergenic, and dries quickly thanks to its natural water resistance.All our alpaca fleece is sourced from Australian farms - no imports, no compromises.

It is. Australian cotton is some of the best in the world - naturally whiter, finer, longer, and stronger. Grown by farmers who care about the Earth, it delivers exceptional breathability and softness, season after season.

TENCEL™ fibres come from sustainably managed hardwood forests and are produced through a closed-loop, eco-friendly process.Once spun into fabric, TENCEL™  is strong, highly absorbent, and gentle on sensitive skin - making it perfect for those who run warm or struggle with allergies. Plus, TENCEL™ helps regulate body temperature, keeping you cooler and more comfortable through the night.

Every Airley product comes with a stitched-in care label, so you’ll always know exactly how to look after it. If your label ever goes missing, you can find care instructions on the product page of our website, or reach out to us at gday@airley.com

Yes, we definitely recommend it. We starch the fabric during production to make cutting easier, so giving it a first wash will remove any residual starch - and make the fabric even softer for sleep.

For a cleaner, healthier sleep, we recommend washing your protectors at least once a month, along with your other bedding.

Don’t stress, just carefully remove the protector and  the wash instructions on the sewn-in label. Make sure you put it straight into the machine while the spill is still fresh.

A hot wash (up to 140°F) is best to eliminate dust mites, allergens, and bacteria. Always check the care label for the recommended temperature before you start.

Yes, but avoid leaving them in direct sunlight for long stretches. Too much sun can cause the waterproof layer to yellow. It won’t affect performance - just the appearance.

You can. Just follow the temperature guide on the care label, and tumble dry with other linens to prevent the waterproof layer from sticking to the dryer's hot air inlet.

Yes. Our protectors can be wet sterilized at 248°F. Just avoid chemical sterilizers - they can break down the waterproof and allergen barrier.

While our protectors are 100% liquid-proof, they’re also breathable - which means they allow air and vapour to pass through. If an accident happens, odors can sometimes sneak through. We recommend following up with an odor eliminator after washing.

This can often happen when the dryer temperature is too high or the protector isn't dried with other linens. The waterproof layer can scorch if it comes into direct contact with the dryer's hot air inlet. Unfortunately, this kind of damage isn’t covered by warranty.

Bubbling or blistering is a sign that the dryer was too hot, causing the waterproof layer to separate from the fabric. Always follow the drying instructions carefully. Damage caused by overheating isn’t covered under warranty.

No. Bleach will destroy the waterproof layer and shorten the life of the product. Stick to mild detergents and follow the care label for best results.

Yes - you can. Simply layer your Airley mattress protector over your electric blanket to keep both your mattress and your blanket protected from spills and stains. You can also place it underneath if preferred. Always check your electric blanket’s care instructions first.

It’s designed just like a fitted sheet - easy to stretch over your mattress for a smooth, secure fit.

Look for the Airley brand label - it marks the long side of the protector, making it easy to line up on the bed.

The fabric side faces up; the waterproof layer should sit against the mattress.

The side vent allows air to flow through the pillow, helping it stay cooler and more comfortable - and prevents billowing, too.

Yes. Every Airley Pillow Protector includes a side vent for enhanced breathability.

All of our pillow protectors feature a zippered closure for a snug, secure fit.

Yes. The waterproof layer also acts as an allergen barrier, blocking dust mites and their allergens from passing through. It’s designed to help protect against asthma, allergies, and eczema triggers.

It’s the hidden hero of Airley products. Made from breathable polyurethane, the waterproof layer silently shields your mattress or pillow from perspiration, skin flakes, spills, and stains - while also blocking allergens like dust mites, mold, and bacteria. It’s soft, quiet, and built for real life.

Not at all. Forget the crinkly, plasticky protectors you might remember from childhood. Airley’s waterproof layer is whisper-quiet and completely unnoticeable while you sleep.

Yes. When cared for properly, Airley protectors keep your mattress and pillows looking cleaner, fresher, and newer for longer.

Every Airley protector is designed to shield against dust mites, mould, and bacteria.

Our Airley protectors are built for life's messy little surprises. You can count on the whole range to save your pillow or mattress's bacon from any spill. But, if we had to pick one, it'd be TENCEL™, as it's super absorbent and quickly wicks the moisture away from the body. If there's a lot of bedwetting happening, using two protectors is a great idea. This means you can quickly whip the top one off and be dry as a bone on the one underneath. No worries.

We spend about a third of our lives in bed. Every night, our bodies shed skin, sweat, and oils - even without accidents. Over time, this can create the perfect environment for bacteria, mold, and dust mites.

Airley protectors create a breathable, comfortable barrier that keeps your mattress cleaner and healthier for longer. It’s smart protection at any age.

The Signature TENCEL™ Mattress Protector is an excellent choice. It has a smooth, non-irritating surface that's gentle on sensitive skin, and it’s thermoregulating to help keep you cool and comfortable through the night.

Hot sleepers love our Airley Signature TENCEL™ Mattress Protector. The smooth TENCEL™ fibres absorb moisture better than cotton and help move it away from your body, keeping you cool and dry. Our Wool Luxury Mattress Protectors are another great choice - naturally thermoregulating and incredibly comfortable.