FAQs

We have a lot of fun at Airley. But, when it comes to our customers' health and safety, we're very, very serious. All of our products are rigorously tested for harmful chemicals and independently certified through STANDARD 100 by OEKO-TEX®. Oeko-Tex is very serious business. It's an independent testing and certification system for textile raw materials, intermediate and end products at all stages of production. The more intensive the skin contact of the product the stricter the human ecological requirements. All our fabrics have been tested for harmful substances according to Oeko-Tex Standard 100. And they're all seriously safe.

At Airley, all of our products are handmade in Australia and designed using high-quality materials for the kind of sleep we all dream of. Why? So you can get out there and enjoy the world that awaits. 

If you are unhappy with your purchase for any reason, send us a note to gday@airley.com so we can better understand your situation and make it right for you.

All of our products come with a one-year warranty on materials and craftsmanship. In fact, Airley products will last for many years if you look after them with care. 

You can give your fabric composition a squizz in two places:

• On the sewn-in label or wash instructions on the product.
• On the packaging.

We test every Airley product in our own Melbourne lab, where we've been quality testing for over 30 years. They're also tested independently. We make every product with durability, functionality, and comfort in mind.

The GSM (grams per square meter) of a quilt refers to its weight per unit area. It is a measurement of the density of the quilt's filling material, such as wool or alpaca.

A higher GSM indicates a heavier, denser quilt with more filling material, while a lower GSM indicates a lighter, less dense quilt with less filling material.

The GSM of a quilt can be an important factor in determining its warmth.  A higher GSM quilt may be warmer and more suitable for colder climates, while a lower GSM quilt may be better suited for warmer climates or for use during the summer months.

So, if you're looking for a quilt for a chilly night in the middle of winter, you should look for a quilt with a high GSM, so it's nice and warm. On the other hand, if you're wanting a quilt for summer, you should consider going for a lower GSM quilt so it's not too hot and heavy.

It's worth noting that the GSM measurement may not be the only factor to consider when choosing a quilt. Other factors such as the type of filling material, can affect the overall warmth and comfort of the quilt.

We recommend our 350gsm Wool and Alpaca Quilts for All Seasons, 500gsm for Winter, in climates where extra warmth may be needed.

There's a heap to love about Airley's Australian sheep's wool. It's not just ridiculously soft and comfortable, it's also naturally thermoregulating and breathable because wool fibres absorb your body's moisture and evaporate it into the air. Put simply, they provide warmth in winter and a cool sleep in summer.

Our wool is 100% renewable and 100% natural, grown year round by Australia's 70+ million sheep who just do sheep things: consume water, air, sunshine. and grass. Put together with the care of Australian manufacturing standards, all our wool products are odour, stain, and dust resistant.

The alpaca was introduced to Australia in 1989. Hailing from the Andes, these mostly docile creatures are right at home on hundreds of farms, from the coast to the country. And that's exactly where we source our fleece from: Aussie farms.

Like sheep's wool, Alpaca fleece is soft, insulating, breathable, and hypoallergenic. But, alpaca fleece has the added bonus of being 30% warmer and lighter in weight. To top it off, it's water resistant, so it'll dry out nice and quick. Thanks to the humble alpaca, bedding has never been better.

What does cotton have in common with potentially deadly animals? It thrives in the Australian climate. 100% natural and free of contamination, it's grown by Australian farmers (also 100% natural) who have a reputation for caring for their environment and the people that buy their produce. Australian cotton is known to be whiter and brighter than most. It's also finer and longer than most. It's stronger than most and breathes better than most. Mostly, it's quite brilliant.

Tencel™ fibres come from sustainably grown hardwood forests, manufactured via an environmentally friendly, closed-loop process. Tencel™ is really strong, absorbent, and smooth, making it gentle on the skin and great for those with eczema. Its super smooth fibre stucture regulating the absorption and release of moisture, supporting your body's thermoregulation for a good night's sleep.

We make it easy for you to know how to care for your Airley product by stitching the care label into the seam. We know you won't try to remove it. But if it happens to go missing, you can find the care instructions on this websites, relevant product page.

We starch our fabric during production because it makes it easier to cut the fabric. So before you lay down for your first snooze, wash your garments to get rid of the starch. It'll make them softer, too.

It's cool to be clean, right? Washing your Airley Mattress and Pillow Protectors at least once a month with other linens is cool and clean.

All of our fabrics are tested to withstand at least 100 hot washes and tumble dries.

Time is of the essence, here. Following the wash instructions on the sewn- in label, throw the garment in the wash when the spill is still fresh and wet. The quicker you can get it in, the better. Good luck.

A hot wash will kill any dust mites, allergens, or bacteria that may be lurking around. Check the wash instructions and turn up the heat on those suckers.

Our protectors love to hang out under the sun. Just not for too long, because it can make the waterproof layer turn yellow. This yellowing won't affect the durability or integrity of the protector. It just doesn't look great.

You sure can. Just follow the temperature specified on the sewn-in label and always tumble dry it with other linens, as that stops the waterproofing from sticking to hot air inlet.

Yep, they can be wet sterilised at 120°C or 248° Fahrenheit. Just don't use any chemicals, unless you want to destroy the waterproofing and allergen barrier. Which we assume you don't. You don't, right?

Our mattress protectors are liquid proof. But they're not gas and vapour proof. It's how we keep them breathable and waterproof. So the smell of your cat, dog, goanna, or galah may penetrate the layers of the protector. We recommend using an odour eliminator.

Bugger... looks like you may have scorched your protector. This can happen when your dryer's temperature settings are above the maximum heat stated on your sewn-in label. It can also happen when you don't tumble dry it with other linens, because the waterproof layer gets stuck on the hot air inlet of your tumble dryer. Sadly, this is not covered under warranty.

Jeez Louise, it looks as though the temperature settings on your tumble dryer are set above the maximum heat stated on your sewn-in label. This'll cause the waterproof layer to pull away from the comfort layer. Sadly, this is not covered under warranty.

Hold your horses, and put down the bleach. It will destroy the waterproofing.

Why be cold? Get your cosy on and layer your mattress protector over the electric blanket. Plot twist: you'll also be protecting your electric blanket from spills and stains. You little ripper. Just check your electric blanket's manufacturing instructions first before doing any of the above. And by the way, you can use it under the electric blanket, too.

All Airley Mattress Protectors come in a fitted sheet style, so they'll give your mattress a nice big hug.

This one's easy… find the Airley brand label on the side of the protector. This is the long side of the mattress. Done.

Make sure the waterproof layer is face down on the mattress.

The vent helps the pillow to breathe so it stays cool and stay comfy. It helps avoid billowing, too.

All of them!

All Airley Pillow Protectors feature a zippered closure.

Yes, the mattress protector will protect you against dust mite allergens, as the waterproof layer also acts as an allergen barrier. It does not allow the dust mite faeces, which are often the cause of asthma and allergies, to get through. The size of the faeces particles are larger than the breathable pores of the allergen barrier.

The Waterproof Layer of Airley products is a silent hero. It'll make your sleep better and your bedroom healthier. But you'll never see it, hear it, or feel it. It's made from polyurethane and it's as quiet as a mouse and as comfortable as a hug from your old Aunty Jan.

It protects your mattress from your perspiration and skin flakes (yuk!), spills and stains.

And it acts as an allergen barrier, protecting you from dust mite allergens, mould and bacteria common causes and or triggers or allergies, eczema and asthma.

Crinkly, crackly, and straight up crummy, everyone remembers the old plastic mattress protectors we used when we were kids.
Ours is nothing like them. Firstly, you won't even know it's there because it doesn't make a sound. Secondly, it's soft and comfortable.

100% yes. As long as you take care of your protector, it'll take care of your mattress and pillows.

Our Airley protectors all have a protective barrier against dust mites, allergens, mould and bacteria that might be lurking in your mattress or pillow. Dust mite allergens are a known cause and/or trigger of Asthma, allergies, and eczema, so you can breathe easy knowing we've got your back, your neck, and your lungs.

Our Airley protectors are built for life's messy little surprises. You can count on the whole range to save your pillow or mattress's bacon from any spill. But, if we had to pick one, it'd be TENCEL™, as it's super absorbent and quickly wicks the moisture away from the body. If there's a lot of bedwetting happening, using two protectors is a great idea. This means you can quickly whip the top one off and be dry as a bone on the one underneath. No worries.

One third of our life is spent in bed. And, when the lights are out and we're dreaming up tomorrow's mischiefs, we sweat and shed our skin. Sounds gross (sorry, not sorry). Throw spills and stains into the mix — which are bound to happen — and it's pretty easy to see how bedding can become yellowed and unhealthy. Dust mites love a bed, even the cleanist of beds, and they're a known cause and trigger of asthma, allergies, and eczema. Airley protectors are your armour against this.

They feature a soft, comfortable, and breathable waterproof layer that keeps you mattress clean and you and your family protected from allergens . It's a no brainer, really.

You can keep itches at bay by using fabrics that have a very smooth fibre structure, like TENCEL™. It's a clever material made from wood-based fibres, and an environmentally-friendly manufacturing process is used to create it. It has a smooth, non-irritating surface and is thermo-regulating, so you'll stay cool, too.

Our Airley TENCEL™ Jacquard Mattress Protector is a ripper choice for hot sleepers. The smooth fibre surface of TENCEL™ absorbs moisture better than cotton and moves it away from your body, keeping you nice and cool. If that doesn't quite tickle your fancy, our Airley Sheep's Wool Jacquard Mattress Protectors are also great thermoregulators, and, mighty comfy.